Shipping policy
Shipping Policy
Last updated: October 30, 2026
Thank you for shopping with Warmora. Below you’ll find information about order preparation, delivery times, and shipping.
Order Processing
Orders are prepared for shipment within 1–4 days after your order is placed.
Once your order ships, you’ll receive a shipping confirmation email with tracking information.
Shipping & Delivery Times
Estimated delivery is 9–12 business days after shipment, excluding weekends and holidays.
The 1–4-day processing period is separate from the estimated delivery time.
Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances. If we become aware of a significant delay affecting your order, we will notify you.
Shipping Costs
Shipping charges, if applicable, are displayed at checkout before you complete your purchase. Any free shipping offers will also be shown at checkout.
Shipping Destinations
We currently ship to addresses within the United States.
Order Tracking
Once your order ships, we’ll email you a tracking number and link so you can follow its progress. Tracking information may not update immediately after you receive your shipping confirmation.
Shipping Address
Please verify that your shipping address is complete and accurate before placing your order.
If you need to correct your address, contact us as soon as possible at mywarmora.mug@outlook.com. Address changes may be possible before shipment but cannot be guaranteed once your order has shipped.
Lost, Damaged, or Delayed Packages
If your package is lost, damaged, or significantly delayed, please contact us with your order number.
We will investigate with the carrier and help arrange an appropriate resolution. For damaged items, please keep the packaging and provide photos where possible to help us assess the issue.
Order Changes & Cancellations
To request an order change or cancellation, email us as soon as possible. We will do our best to accommodate your request before shipment.
Once an order has shipped, changes or cancellations may no longer be possible. You may request a return in accordance with our Return & Refund Policy.
Approved cancellation refunds will be issued to the original payment method. Your payment provider may require additional time to post the refund.
Nothing in this policy limits your rights under applicable consumer protection laws, including any rights relating to delayed or undelivered orders.
Contact Us
For shipping questions or assistance with your order, please email: